We aim to have all orders dispatched within 48 hours and use Royal Mail 2nd class as our Delivery Carrier. Delivery typically takes 4-5 days from receipt of order.

We charge a flat rate of £3.50 for all orders with the exception of our sample service.

All items are packed securely.

Should a parcel be returned to us as a result of several failed delivery attempts, any cost to dispatch again is the customer’s responsibility. Instructions to leave a parcel in a safe place is at the the customer’s own risk.

Express Delivery can be requested at an additional cost.

Getting our candles safely delivered to you is paramount and we ensure all products are securely wrapped prior to handing over to our Courier.

All ready for wrapping
Ready for Wrapping
Stage 1 of TLC treatment
Stage 1 of TLC Treatment
All tucked in surrounded in bubble wrap
All Securely Tucked-in
With best wishes from us
With Best Wishes from Willow & White
Ready to go….
Bon Voyage